Free shipping on orders over $45

FAQs

Please read our FAQs page to find out more.

How will I receive my Order?

We will ship your product to your mentioned shipping address. Your orders will be delivered at your doorstep by our courier partners. All your orders will be delivered in fully sealed packages to protect your delicacy and ensure that they reach you in fresh condition. 

As this items are procured from different part of the state, we ship orders every Monday and Friday. 

How do I cancel my order?

Please contact our Customer Care at support@dakshindelight.com to cancel the order within 3 hours from your order time. If the order is shipped already, unfortunately, we wouldn’t be able to cancel it.

In case you desire any changes or edits in your order, please write to us at support@dakshindelight.com. Our Customer Care representatives will help you out with customized solutions wherever possible. Please be aware that the payment processor will apply a cancellation fee of 3.5% of the amount paid or a minimum of $5, whichever is higher.

Delivery time

International orders take 3-7 business days. Delivery time may vary depending upon the shipping address.

Domestic(Indian) orders take less than 3 business days. Delivery time may vary depending upon the shipping address.

Note: Sometimes pickup might be needed from the local hub if there is no service in your area. The delivery person will call and let you know.

Refund Policy

To get a refund, you can contact us at support@dakshindelight.com. If your refund request is accepted, we’ll initiate your refund in 48 hours. You can always contact us for any return question at support@dakshindelight.com

DUTIES

As indicated for each product, customers are responsible for covering any applicable duties when shipping to Canada and Europe. DakshinDelight does not assume responsibility for any duty charges. In the case of shipments to Canada and Europe, it is common to encounter duties of up to USD $25.

For all other countries, customers are also responsible for paying any duty taxes incurred. DakshinDelight, however, will assist customers with the customs clearance process.

CLEARANCE

In some instances, particularly for countries like Australia, New Zealand, Spain, Portugal, France, Sri Lanka, Brazil, and Germany, delivery times may extend to 20 days due to customs clearance processes. Unfortunately, we cannot expedite this procedure as customs clearance is beyond our control.

During such instances, DakshinDelight will keep you informed by providing tracking information and guiding you through the overall process.

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